Independent cost models.
3-year total cost of ownership estimators across the nine enterprise software categories we cover. Modeled per seat, per deployment tier, with disclosed assumptions.
Knowledge Management
Per-seat KM license ranges from $180/yr (Tettra/Notion) to $900/yr (RightAnswers enterprise). Implementation scales with content migration volume.
Contact Center Software
CCaaS pricing typically per concurrent agent. Implementation can be 30-50% of annual license for full omnichannel + AI deployments.
RFP & Proposal Software
RFP tooling is typically per-proposal-manager seat. Implementation scales with content-library migration scope.
Cloud Fax Software
Cloud fax pricing is often per-page or per-line, normalized here to per-seat. EHR-integrated deployments push integration costs high.
AI Enterprise Search
Per-employee licensing. Implementation drives total cost — connector configuration across 20+ source systems is the dominant line item.
Professional Services Automation
PSA pricing is per-billable-consultant seat. Time-tracking + financial integration drives implementation cost.
Telecom Expense Management
TEM is typically priced as a percentage of telecom spend (3-7%), not per-seat. License model varies — use the savings-modeling calculator separately.
Customer Reference Management
Per-reference-manager seat. Salesforce integration depth drives the integration line.
Project Portfolio Management
PPM pricing is per-resource-manager seat. ERP + HR integration drives implementation cost.